1. What are the criteria to obtain a Payday Loan?
You must be 18 years or older and have a stable job for at least two months and your pay must be deposited directly into a Canadian bank account. We also accept customers who are paid by cheques. Cheques must be deposited on the same day for 2 consecutive months and you must provide a bank statement with 2 months history of your deposits.
Check out our quick guide to learn How to get your Payday loan Today
2. Which documents are required?
- A recent and valid pay stub;
- The most recent bank statement showing at least two pay deposits;
- A valid Canadian ID with photo and signature;
- A void cheque or pre-authorized debit form.
All documents can be sent by fax or by email.
- Fax : you can find fax machines in post offices, drug store, convenience stores or copy centers
- Email : You can send us your digital documents in .PDF format or take pictures of your documents and send them in the following formats: .JPEG or .PNG.
3. Why would I not be accepted for a loan?
- If you are unable to provide the requested documents, or if you provide us false informations;
- Self-employed or unstable work;
- Too many financial commitments or NSF payments in your account.
4. Do we accept CNSST, disability insurance, retirement payments, CARRA or other employment programs?
Your application will be reviewed by one of our credit analysts and you could be approved.
5. What are the terms and the repayment period?
- Our loans can be repaid on a 90 days period.
- The installments are directly taken from your bank account using pre-authorized bank account withdraw.
- The installments are processed according to your pay frequency ; every week, every two weeks or monthly.
6. What is the annual interest rate on our quick loans (APR)?
The annual APR is between 28% and 35%. For a $500 loan, the amount of interest paid over a period of 90 days is between $35 and $40 if the repayment is made according to the dates of the contract.
7. What is the total cost of credit?
The total cost of credit represents the actual cost of the loan for a 90-days term . It integrates all associated costs : interest, administration fees, brokerage fees, commissions, and other related costs.
This table shows you exactly what you will repay and the total cost of credit :
8. Can I repay my loan before the end of the repayment period?
9. I would like to renew my loan. Is the process faster?
10. How often can I borrow money at DMO Credit?
- You can apply for a new loan before the end of an outstanding loan, the day after the 5th payment of 6 (if your salary is deposited twice a month) or the day after the 10th payment of 12 (if your salary is deposited weekly).
- Unsecured short-term loans, such as those we offer, are a fast and efficient way to fill an urgent and unexpected need for money. However, it is not recommended to use them on a long-term period or as a source of permanent liquidity.
- These loans are quick, simple and easy to obtain. It is very important to understand that the interest rate is generally higher than the interest rate of a loan from a financial institution. You must keep in mind that it is crucial to prioritize first your payment to the creditors with the highest interest rate to minimize your borrowing costs.
11. Who lends the money? Is it safe?
- DMO Credit is a Canadian Loan Brokerage Firm located in Quebec that only trade with certified lending companies that hold a valid permit from the Quebec Government Consumer Protection Agency. The process is 100% confidential.
- Our company is committed to be responsible and ethical. It is important for us to offer you full transparency in our operations. To get more information about our Company, check the About us section on our website
12. What if you can’t make a payment or miss one?
- First, it is very important to get in touch with us as soon as you foresee a payment difficulty or if a payment has been returned NSF by your bank.
- As mentioned on the contract, a $50 fee will be charged for any payment returned NSF by the bank.
- If your financial situation no longer allows you to reimburse your loan, or for any other possible reason, you can’t make the due payments within the time frame determined by our company, simply call and ask to talk to one of our specialists in our collection department.. We will try our best to take measures to accommodate you and lower your payments before your file ends up transferred to a collection agency.
- If more than one quarter of the payments is returned by the bank, and no steps have been taken on your end to make an arrangement, the file would likely be transferred to a collection agency. Please, take note that once your file is being transferred to such agencies, your credit score will highly be affected in consumer credit reporting agencies such as Equifax and TransUnion Canada. It would be more advantageous for you to call and try to make an arrangement with our collection department.
13. How long does it take to receive the money once the request is approved?
14. Yes, you can still apply even if you have bad credit or a file in collections.
15. Yes, you can apply if you are on maternity or paternity leave.
16. Yes, you can apply if you have recently started a new job.
17. Do you offer loans with terms longer than 90 days?
18. Are my personal details kept confidential?
19. Are there any fees if I decide not to proceed after approval?
20. Do you offer customer service to assist with my application?
21. Where are you located?
22. What languages do you speak?
23. Do you offer 100% automated customer service or with human support?
24. How long have you been in business?
25. What recourse do you have against me if I default on payment?
26. How do payday loans work?
27. Are these payday loans available online or only in person?
28. Are there any hidden fees with no-credit-check payday loans?
29. Will my personal information be protected when applying for a no-credit-check payday loan?
30. Do no-credit-check payday loans lenders share my data with third parties?
31. What type of information do I need to provide to obtain a quick no-credit-check payday loan?
32. Do online loan websites use secure encryption to protect my data?
33. Can a lender access my bank account without my authorization?
34. How long do lenders keep my personal information?
35. Can I request that a lender delete my data after repaying the payday loan?
36. How can I know if a lender complies with data protection laws?
37. Do lenders verify my employment or income stability?
38. How do lenders assess my ability to repay based on my income?
39. How long does it take to approve your payday loan?
40. How long does it take to approve your payday loan?
41. What happens if my application is incomplete? Will it delay the payday loan disbursement?
42. Are there longer delays if I submit my application on a weekend?
43. What is Instant Bank Verification (IBV), and how does it work for quick loans?
During the online loan application, the borrower authorizes the lender to access their bank account through a secure IBV platform. The borrower logs into their bank account using their credentials (username and password) via a secure interface provided by the IBV service. This connection is encrypted to protect the data.Financial data analysis: The IBV system automatically extracts key information, such as:
- The current account balance.
- Regular deposits (e.g., salary).
- Recurring expenses (rent, bills, etc.).
- Transaction history to assess financial stability.
The lender uses this data to evaluate the borrower’s repayment capacity. This often replaces the need to provide pay stubs, bank statements, or other documents. Thanks to IBV, the lender can make a near-instant decision (often within minutes) regarding loan approval and the amount granted. If approved, funds can be transferred directly to the verified bank account, often on the same day.
You want to learn more about the IBV? We created a full guide to learn more about the IBV. Click here →
44. Why do lenders use IBV instead of paper documents?
45. Does IBV delay the disbursement of a quick payday loan?
46. Does IBV check my credit history or only my bank transactions?
47. Does IBV check my credit history or only my bank transactions?
48. Can I refuse IBV and provide documents instead?
49. How do lenders ensure the confidentiality of information exchanged during the payday loan application?
50. Are phone conversations with the lender recorded, and if so, how are they protected?
Last update on September 11 2025. Author : DMO Crédit. Questions? Contact our Customer service